REFUND POLICY

 

Exchanges

We do not accept exchanges at this time.

 

Return Policy

Merchandise must be returned within 30 days of receipt.

Merchandise must be unused and in original packaging.

Any merchandise on clearance or discontinued cannot be returned.

 

USA Returns

Returns for store credit will be processed free of charge, while returns for a refund to your original payment method (i.e. credit card, Paypal) will require a handling & processing fee of $9.99, which will be deducted from the amount to be refunded to you. Original shipping charges are non-refundable.

 

International Returns

You must return your items to the address below within 30 days from the day you received your package. Please write your order # on the outside of the package. You will receive your refund to your original payment method (i.e. credit card, Paypal) will require a handling & processing fee of $9.99, which will be deducted from the amount to be refunded to you. Original shipping charges are non-refundable.

Refunds and Processing

 

Refunds will be processed within approximately 7 to 10 business days after we receive your return.

Original shipping charges are non-refundable.

 

 

SHIPPING

Please allow up to 3 days to process your order prior to shipping via your chosen method applied at checkout.

 

 

 

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Transform your hair from blah to BAM in just minutes.

Longer,  fuller,  more luxurious hair!

KEEP UP TO DATE - JOIN THE ORCHID NEWSLETTER